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Communication for Champions

Goal:  To acquire Communication skills for the office and beyond.

• Improves motivation
• Helps you succeed in life as well as business

Reasons Why Great Leaders Are Great Communicators

• The Communication Formula
• Positive Ways To Communicate

The Ways We Communicate

• Words
• Tone
• Body Language

Why communication is crucial in today’s workplace

• It’s not always what you say, but how you say it
• How the words we say don’t always reflect what we mean
• Avoid turning people off with simple greetings

Why Good Communicators Make Productive Meetings

• 5 steps towards making your meetings more productive
• How To Handle Difficult Meeting Situations

Communicating when times get tough

• Learn How To Handle Objections & Resistance
• See How Persuasive Communications Can Help People Come Aboard

How good listening skills are a major part of successful communicating

• Hearing is a gift, listening is a skill
• 3 Steps to good listening

How well do you communicate with yourself?

• The Face in the Glass
• How association and influence play a major role
• Re-programming Yourself

The important role integrity plays in communication

• It all begins with trust
• How sharing information positively affects your people
• The difference between inspiration and motivation

How to communicate with different personalities

• Do you know what type of personality you are?
• The 4 Types of Personalities
• How understanding personalities makes for more effective communication

The proper way to give out recognition

• Delivery and Details are the key to recognition
• Do you know the difference between the words “and” and “but”
• The 4 steps to set up recognition within a team
• 360 Degree Feedback

Communication Techniques When Dealing with the 3 Phases of Purpose

• Commitment
• Understanding
• Lack of Awareness

The Important Role Communication Plays In Dealing with Challenge

• When performance levels decline
• When opportunity knocks
• When cross-training or setting up job-rotation

• 3 Type of Teams
• Learn the difference between a group and a team
• Learn the difference between a manager and a leader
• How to build a successful team